Twycross Zoo is an award winning zoo and visitor attraction based in rural south Leicestershire.  Founded in 1963, it became a registered charity in 1972. Attracting 500,000 visitors each year, Twycross Zoo is at a very exciting stage of development with the first phase of a 20 year masterplan underway.  The plan will see the zoo developing new habitats for a refreshed animal collection and enhanced visitor experience.  Twycross Zoo is at the forefront of conservation, education and research. It has a strong commitment to its award winning education programme which aims to increase the level of awareness, knowledge and understanding about the animals and their plight in the wild.



Financial Controller


We currently have a vacancy within our Finance Team for a Financial Controller. The successful applicant will support the Director of Finance by producing accurate, relevant and timely accounts and management information which complies with statutory and charity regulatory requirements.  The Financial Controller will also work as part of the operational management team representing finance and providing finance business partner support to the team.

The successful candidate will have an excellent understanding of a charitable group statutory reporting framework and experience of managing an efficient and effective team.  They will be responsible for:

  • ensuring accounting records are current and accurately represent the group financial position of the organisation
  • preparing the monthly reporting cycle to the Finance Committee and, as necessary, the Trustees
  • maintain and develop relevant and timely financial performance management information
  • continuing development and integration of the Zoo’s Finance ethos
  • developing and improving financial processes and procedures to ensure accounting records are accurate and support the management accounting process
  • managing the employee payroll
  • leading on the Zoo’s Gift Aid and VAT reporting and compliance
  • preparing, guiding and supporting the annual budget process
  • managing the annual statutory audit process

The ideal candidate must be ACA/ACCA/CIMA qualified, with at least 5 years’ previous technical experience (preferably charitable) and managing a team.  They should also have excellent all-round IT skills.  Good communication (written and verbal) and organisational skills are also essential.

The role is a permanent, full time position.  Salary is paid monthly, 31 days holiday per annum, 5% employer’s pension contribution (after qualifying period).

If you are interested, please send your CV with a covering letter to

This vacancy will close as soon as sufficient applications have been received, therefore you should submit your application as soon as possible.



Partnership Development Manager

       (Fixed Term – 12 months)       

 Twycross Zoo – East Midland Zoological Society (TZEMS), currently delivering a £55 million Masterplan, which will transform the 88-acre site in rural Leicestershire over the next 20 years into one of the regions, and the UK’s, leading visitor attractions.  We have already opened two major new habitats since the launch of the Masterplan in March 2015, including Giraffe Savannah and the moated island complex Gibbon Forest and have exciting plans for developing the Zoo and growing all areas of our operation.

Our ambition is to become recognised as one of the world’s leading centres for the care and preservation of the great ape.  To be a genuine centre of excellence that makes a significant and long term contribution to the continued welfare of primates on a global scale.  At the same time we aim to become not only a top regional attraction, but a major national attraction too.

In order to achieve this, we will remain true to our core charitable objectives of education, conservation and research.  We are actively seeking partnerships that enable the delivery of these objectives.

As Partnership Development Manager, you’ll promote our assets, aims and objectives to potential partners in academic, business, public sector and third sector organisations and businesses.  This will lead to opportunities for partnerships involving collaborative research, knowledge transfer and other mutual beneficial activity.

With a degree or relevant professional qualification at degree level, you’ll be commercially minded with substantial experience in developing and managing complex partnerships and you’ll have experience of working in a similar role in the education, charity or business sectors.  You’ll have broad and up-to-date knowledge of current trends and issues within the world of science, technology, engineering and maths.  You’ll be a team player with the ability to work independently and have highly developed presentation, interpersonal, communication and organisational skills, as well as proven expertise of effectively managing partnerships and relationships.

The role is a fixed term, full time position.  Salary is paid monthly, 31 days holiday per annum, 5% employer’s pension contribution (after qualifying period).

If you are interested, please send your CV with a covering letter to

This vacancy will close as soon as sufficient applications have been received, therefore you should submit your application as soon as possible.

Apprentice Animal Keeper

       (Fixed Term – 12 months)       

We currently have vacancies for two Apprentices in our Animal Keeping Department.  The successful applicants will have already completed their first year of study of an appropriate animal related qualification. This should be no higher than a level 3 qualification. Your application must have the support and approval of your college tutor.   The apprenticeship is expected to commence in December 2017 / January 2018 and will last for a period of 12 months.

The successful applicants will assist on various animal sections, ensuring that basic husbandry is carried out to our required standards on a day-to-day basis.  You will shadow keepers and work under supervision at all times.

The role is full time, including weekends on a rota system, with one day a week at Brooksby Melton College during term time.   The national minimum wage rate for 1st year apprenticeships applies to this role and is paid monthly, with 31 days paid holiday per annum and uniform provided.

If you are interested in this opportunity, please apply using the “find an apprenticeship” government website portal (see link below), and use the “search” option for opportunities with a key word of “Animal” in the postcode of “CV9”.

Closing date: Friday 17th November 2017




Opportunities in Catering – Recruiting Now!

Levy Restaurants, part of the Compass Group and in partnership with Twycross Zoo, offers a wide range of food and beverage options to our visitors.  Since joining the team at Twycross in January 2017, Levy’s have undertaken redevelopment works across the site including refurbishment of the main restaurant area (The View) and introduction of the Vine Cafe which also offers Costa Coffee (proud to serve).

If you’re interesting in Catering, have a passion for great customer service and would like to help contribute towards our zoo’s conservation aims, please contact for more details on current vacancies.



 Information for potential zookeepers

Zookeeping is a highly competitive career and positions in animal collections such as Twycross Zoo are highly sought after.  Applicants for any of our animal keeping vacancies would need to have a relevant, animal-related qualification such as National Certificate/Diploma in Animal Care or Animal Management or a degree in a subject such as Animal Behaviour, Animal Science or Zoology.

For trainee keepers, practical, hands-on experience is very important, so get as much animal-based experience as possible, preferably with zoo animals.  For higher grades, you will need to have several years’ relevant experience in order to be considered.

The British & Irish Association of Zoos and Aquariums (BIAZA) website has further information on careers in zoos.

Important information for all applicants

  • If applying for a current vacancy, please state clearly which role you are applying for in the subject line of your email application.
  • Unfortunately we do not keep candidate details or CVs on file and therefore cannot accept speculative applications.


Opening Times: 10am - 5pm