Director of Maintenance & Projects

Twycross Zoo is a forward thinking organisation with plenty of ideas and plans for future development.  In 2014 we opened a number of new exhibits including Butterfly Forest, Lorikeet Landing, African Plains and a brand new outdoor play area.  As we continue to develop the zoo, we are looking forward to another exciting year.  Some of the new projects planned for 2015/2016 include:

  • Gibbon Forest – a large indoor/outdoor visitor experience containing several moats. This will help us to showcase our extensive and precious collection of gibbons
  • Giraffe Savanah – a new development which will be located by the elephant walkway


We are currently looking to recruit a capable, enthusiastic and dynamic individual with a background in estate management and project delivery.  It is essential that the successful candidate is a strong communicator who can manage the delivery of several 2015/2016 projects, in varying stages of development and size, and with costs ranging from £,000s to £millions.

Key responsibilities:

  • Delivery of building maintenance, refurbishment projects, construction, facilities management and asset management
  • Manage OPEX and CAPEX budgets
  • Implement the zoo’s strategic plan, including service development, financial budgeting and workforce planning for our on-site maintenance team
  • Ensure value for money solutions taking into account best practice, innovation and ethical sourcing
  • Monitor and manage external contractor KPIs
  • Comply with all Health & Safety legislation
  • Oversee the delivery of horticulture projects
  • Oversee the management of utilities and procurement


Please apply on-line by sending your CV with a covering letter and salary expectation to

This is a full-time, maternity cover role

Closing date for applications: As soon as a suitable applicant has been appointed

Executive Assistant to CEO

We currently have a vacancy for an Executive Assistant to the CEO.  The successful applicant will have experience of working at a senior level and have been exposed to working at Board level.  You will have experience of:

  •  acting as the main point of contact for both external and internal customers
  • managing and co-ordinating diaries, arranging appointments and any travel needs
  • day to day typing, preparation of paperwork, filing, note-taking, administration and any other secretarial duties as required, including the organisation and secure storage of contracts, financial and legal documentation
  • taking on projects as defined by the CEO
  • managing and preparing Board meetings, taking minutes and sending out relevant documents in a timely manner
  • proof-reading of documentation before sending out
  • managing our Front of House Executive (Reception) and Executive Assistants to Zoo Directors


The role requires excellent communication and organisation skills and a high level of confidentiality at all times.  This is a full time position, 09:00 to 17:30pm, Monday to Friday.

Please apply on-line by sending your CV with a covering letter to

Closing date for applications: As soon as a suitable applicant has been appointed

Information for potential zookeepers

Zookeeping is a highly competitive career and positions in animal collections such as Twycross Zoo are highly sought after.  Applicants for any of our animal keeping vacancies would need to have a relevant, animal-related qualification such as National Certificate/Diploma in Animal Care or Animal Management or a degree in a subject such as Animal Behaviour, Animal Science or Zoology.

For trainee keepers, practical, hands-on experience is very important, so get as much animal-based experience as possible, preferably with zoo animals.  For higher grades, you will need to have several years’ relevant experience in order to be considered.

The British & Irish Association of Zoos and Aquariums (BIAZA) website has further information on careers in zoos.

Important information for all applicants

  • If applying for a current vacancy, please state clearly which role you are applying for in the subject line of your email application.
  • Unfortunately we do not keep candidate details or CVs on file and therefore cannot accept speculative applications.