Vacancies

2015 promises to be an exciting year here at Twycross Zoo and we are looking forward to seeing some great new developments around the park, including:

  • Gibbon Forest – a large indoor/outdoor visitor experience containing several moats. This will help us to showcase our extensive and precious collection of gibbons
  • Giraffe Savanah – a new development which will be located by the elephant walkway

 

 

PERMANENT ROLES

 

Team Leader – Maintenance

 

 

We currently have a vacancy for a Team Leader in our Maintenance Team with responsibility for responsive maintenance.

 

Key Responsibilities:

  • Has a broad knowledge of maintenance strategies and techniques and the ability to use them in an innovative and cost effective way
  • Day to day responsibility for effective line management of staff
  • Planning work schedules and assigning appropriate resources to projects
  • Assessing job requirements and requesting materials in a timely manner
  • Ensuring that the maintenance requirements for the organisation are met
  • Ensuring staff are adequately trained to ensure legal compliance, that new staff are properly inducted and the performance management of direct reports
  • Work within budget
  • Work closely with other departments across the zoo

 

If you meet these requirements and possess good people management and communication skills with a flexible and calm approach to work, we would like to hear from you.

 

The role is full time, working 5 days out of 7, working on average 41.5 hours per week.  Required to work weekends on a rota basis.  Salary is paid monthly with 31 days paid holiday per annum.  Uniform is provided.

 

If you are interested in applying for this role, please send your CV with a covering letter, including details of your salary expectations to recruitment@twycrosszoo.org

 

This vacancy will close as soon as sufficient applications have been received, therefore you should submit your application as soon as possible.

 

 

Team Leader: Large Mammals

 

We currently have a vacancy for a Team Leader on our Large Mammals section.  This area manages a variety of hoofstock, carnivores and our herd of 5 Asian Elephants.

Key Skills:

  • A hands-on role, working on the section
  • Supervising all areas of daily animal husbandry
  • Developing, supervising, recruiting and training staff
  • Organisation of section activities alongside other senior staff within the Large Mammals section
  • Develop zoo policies and procedures

 

Key Responsibilities:

  • High performing and enthusiastic
  • Proven track record of working with large mammals in a protected contact system
  • Substantial experience of zoological animal management, with at least 8 years’ relevant experience
  • Able to demonstrate good working knowledge of the natural history and management of all animal groups present in the Zoo
  • Able to demonstrate awareness of risk
  • Good team worker with positive outlook
  • Flexible and calm working style to effectively handle a variety of issues  at once
  • Excellent communication and IT skills
  • Committed to continued professional development of yourself and others
  • An animal related qualification such as ANCMZA or DZMAA

 

The role is permanent, full-time and includes weekend duties on a rota system. Salary is paid monthly and we provide uniform and 31 days holiday per annum.

 

If you are interested in applying for this role, please send your CV and a covering letter to recruitment@twycrosszoo.org

 

This vacancy will close as soon as sufficient applications have been received, therefore you should submit your application as soon as possible.

 

 

Deputy Section Head: Elephants

 

The elephants section comprises a herd of 5 Asian elephants, which includes two mother/daughter pairings, ranging in age from 12 months to 30 years old.  A new grass paddock and raised visitor walkway with viewing area was completed last summer to complement the large sand paddock and pool.

 

Key Responsibilities

  • A hands-on role, working on the section
  • Supervising all areas of daily animal husbandry
  • Developing, supervising and training staff
  • Taking administrative responsibility, alongside other senior staff within the Large Mammals section

 

Key Skills & Requirements

  • High performing and enthusiastic
  • Proven track record of working with elephants in a protected contact system
  • Good experience of elephant foot care
  • Minimum of 8 years’ experience preferred
  • Able to demonstrate good working knowledge of the natural history and management of elephants
  • Good team worker with positive outlook
  • Excellent communication skills
  • Committed to continued professional development of yourself and other staff
  • An animal related qualification such as ANCMZA or DZMAA

 

This is a full time position, including weekend duties on a rota system.  Salary is dependent on experience and is paid monthly. We provide uniform, 31 days holiday, 5% employer’s pension contribution and free single accommodation.

 

If you are interested in applying for this role, please send your CV and a covering letter to recruitment@twycrosszoo.org

 

This vacancy will close as soon as sufficient applications have been received, therefore you should submit your application as soon as possible.

 

 

TEMPORARY ROLES

 

 

Animal Training Manager

 

We currently have a temporary vacancy for an Animal Training Manager in our Life Sciences Department.

 

Key Responsibilities:

  • Instruct staff in training methodologies and supervise, regulate and monitor animal training within the Zoo.
  • Oversee and develop the in-house programme of animal enrichment
  • Oversee and assist with training of the animals on all sections including liaison between departments to ensure priority species are trained
  • Effectively communicate training requests through the correct channels
  • Record, monitor and evaluate training
  • Research animals’ requirements, keep abreast of developments and make recommendations to animal-keeping management
  • Keep updated on training methods

 

Key Skills & Requirements:

  • Practical and relevant animal keeping and training experience
  • Good background knowledge of psychology and training methods
  • Diploma in the Management of Zoo & Aquarium Animals
  • Enthusiastic, motivated and with an interest in zoo animal management and education
  • Commitment to continual professional development
  • Good communication and supervisory skills with ability to motivate and manage staff
  • A good team worker

 

The role is temporary and expected to last 12 months to cover maternity leave and includes weekend duties on a rota system. Salary is paid monthly and we provide uniform and 31 days holiday per annum (pro-rata).

 

Please apply on-line by sending your CV with a covering letter to, including details of your salary expectations, to recruitment@twycrosszoo.org

 

This vacancy will close as soon as sufficient applications have been received, therefore you should submit your application as soon as possible.

 

Executive Assistant to CEO

 

We currently have a temporary maternity cover vacancy for a part-time Executive Assistant to the CEO. The successful applicant will have experience of working at a senior level and have been exposed to working at Board level.  You will have experience of:

 

  • acting as the main point of contact for both external and internal business contacts
  • managing and co-ordinating diaries, arranging appointments and any travel needs
  • day to day typing, preparation of paperwork, filing, note-taking, administration and any other secretarial duties as required, including the organisation and secure storage of contracts, financial and legal documentation
  • Taking on projects as defined by the CEO
  • Managing and preparing Board meetings, taking minutes and sending out relevant documents in a timely manner
  • Proof-reading of documentation before sending out
  • Managing our Front of House Executive (Reception)

 

The role requires excellent communication and organisation skills and a high level of confidentiality at all times.  This is a part-time temporary position, 09:00 to 17:30pm, three days a week.  Salary is paid monthly and we provide 31 days holiday per annum including bank holidays (pro-rata).

 

If you are interested in applying for this role, please send your CV and a covering letter detailing your salary expectations to recruitment@twycrosszoo.org

 

This vacancy will close as soon as sufficient applications have been received, therefore you should submit your application as soon as possible.

 

 

Education Rangers

(Temporary Contract Expected To Last 6 Months)

 

We currently have two vacancies for Education Rangers who will support the team during our Autumn season.  These contracts are for a minimum of 20 hours per week (additional hours may be available depending on visitor numbers and weather conditions).

 

Key Responsibilities

  • Deliver presentations and activities
  • Staff exhibits and facilitate visitor engagement
  • Take bookings for Discovery programmes
  • Handle enquiries from visitors
  • Assist with the delivery of pre-booked educational programmes
  • Produce high quality resources for educational activities

Key Skills and Requirements

  • Excellent presentation skills and great customer service
  • An Education-related qualification and/or experience would be advantageous
  • A zoo-related qualification would be desirable
  • Experience handling small animals

 

Rates of pay are £5.25 per hour at ages 16-17, £5.68 at ages 18, 19 & 20 and £6.50 at age 21 and above. Minimum age is 16 for Health and Safety reasons.

 

To apply for one of these positions, please send your CV with a covering letter to recruitment@twycrosszoo.org

 

This vacancy will close as soon as sufficient applications have been received, therefore you should submit your application as soon as possible.

 

 

 

 

SEASONAL ROLES

Catering

The catering provision at Twycross Zoo is provided in partnership with Centerplate, specialists in venue and event catering.  For details of current vacancies please follow the link and click on Midlands vacancies: http://www.centerplate.co.uk/career-opportunities

 

Information for potential zookeepers

Zookeeping is a highly competitive career and positions in animal collections such as Twycross Zoo are highly sought after.  Applicants for any of our animal keeping vacancies would need to have a relevant, animal-related qualification such as National Certificate/Diploma in Animal Care or Animal Management or a degree in a subject such as Animal Behaviour, Animal Science or Zoology.

For trainee keepers, practical, hands-on experience is very important, so get as much animal-based experience as possible, preferably with zoo animals.  For higher grades, you will need to have several years’ relevant experience in order to be considered.

The British & Irish Association of Zoos and Aquariums (BIAZA) website has further information on careers in zoos.

Important information for all applicants

  • If applying for a current vacancy, please state clearly which role you are applying for in the subject line of your email application.
  • Unfortunately we do not keep candidate details or CVs on file and therefore cannot accept speculative applications.