Twycross Zoo is an award winning zoo and visitor attraction based in rural south Leicestershire.  Founded in 1963, it became a registered charity in 1972. Attracting 500,000 visitors each year, Twycross Zoo is at a very exciting stage of development with the first phase of a 20 year masterplan underway.  The plan will see the zoo developing new habitats for a refreshed animal collection and enhanced visitor experience.  Twycross Zoo is at the forefront of conservation, education and research. It has a strong commitment to its award winning education programme which aims to increase the level of awareness, knowledge and understanding about the animals and their plight in the wild.



Financial Controller

We currently have a vacancy within our Finance Team for a Financial Controller. The successful applicant will support the Director of Finance by producing accurate, relevant and timely accounts and management information which complies with statutory and charity regulatory requirements.  The Financial Controller will also work as part of the operational management team representing finance and providing finance business partner support to the team.

The successful candidate will have an excellent understanding of a charitable group statutory reporting framework and experience of managing an efficient and effective team.  They will be responsible for:

  • ensuring accounting records are current and accurately represent the group financial position of the organisation
  • preparing the monthly reporting cycle to the Finance Committee and, as necessary, the Trustees
  • maintain and develop relevant and timely financial performance management information
  • continuing development and integration of the Zoo’s Finance ethos
  • developing and improving financial processes and procedures to ensure accounting records are accurate and support the management accounting process
  • managing the employee payroll
  • leading on the Zoo’s Gift Aid and VAT reporting and compliance
  • preparing, guiding and supporting the annual budget process
  • managing the annual statutory audit process

The ideal candidate must be ACA/ACCA/CIMA qualified, with at least 5 years’ previous technical experience (preferably charitable) and managing a team.  They should also have excellent all-round IT skills.  Good communication (written and verbal) and organisational skills are also essential.

The role is a permanent, full time position.  Salary is paid monthly, 31 days holiday per annum, 5% employer’s pension contribution (after qualifying period).

If you are interested, please send your CV with a covering letter to

This vacancy will close as soon as sufficient applications have been received, therefore you should submit your application as soon as possible.




Guest Services Rangers & Retail Assistants


  • Enthusiastic team members to join the Guest Services and Retail departments of our award-winning animal collection
  • Individuals with exceptional customer service and communication skills – these are essential requirements to make sure our customers have a great day out
  • The ability to be a multi-skilled customer service assistant – you will be involved in a number of aspects of the visitor experience, including providing a friendly and professional welcome, ensuring visitors are up to date with the latest zoo information, operating tills, driving sales and working at our Soft Play facility
  • Maintaining high standards of cleanliness across the site is also an essential requirement
  • People who are able to arrange their own transport due to our rural location
  • Available to work from 14th October 2017 onwards


  • Training in all aspects of the job
  • Set in more than 80-acres, with around 500 animals of almost 150 species, Twycross Zoo is a great place to work
  • Rates of pay are £5.88 – £7.65 depending on age (minimum school leaving age for Health and Safety reasons)
  • You will work on a temporary basis to 1st November 2017, including weekends and October half term.  Contracts are ‘zero hours’ and shifts are allocated by mutual agreement which may require you to work up to 5 days out of 7
  • Staff membership card, giving you free entry to the zoo on your days off and discounts in our retail and food outlets
  • Free allocation of tickets to share with family and friends (depending on the number of hours you work)
  • Free car parking

If you would like to be part of our team, we would like to hear from you now.  Please follow our application process by visiting  Our assessment centre will be held on 4th October 2017 at 4.00pm – please only apply if you can attend on this date.

This vacancy will close as soon as sufficient applications have been received, therefore you should submit your application as soon as possible.



Partnership Development Manager

       (Fixed Term – 12 months)       

 Twycross Zoo – East Midland Zoological Society (TZEMS), currently delivering a £55 million Masterplan, which will transform the 88-acre site in rural Leicestershire over the next 20 years into one of the regions, and the UK’s, leading visitor attractions.  We have already opened two major new habitats since the launch of the Masterplan in March 2015, including Giraffe Savannah and the moated island complex Gibbon Forest and have exciting plans for developing the Zoo and growing all areas of our operation.

Our ambition is to become recognised as one of the world’s leading centres for the care and preservation of the great ape.  To be a genuine centre of excellence that makes a significant and long term contribution to the continued welfare of primates on a global scale.  At the same time we aim to become not only a top regional attraction, but a major national attraction too.

In order to achieve this, we will remain true to our core charitable objectives of education, conservation and research.  We are actively seeking partnerships that enable the delivery of these objectives.

As Partnership Development Manager, you’ll promote our assets, aims and objectives to potential partners in academic, business, public sector and third sector organisations and businesses.  This will lead to opportunities for partnerships involving collaborative research, knowledge transfer and other mutual beneficial activity.

With a degree or relevant professional qualification at degree level, you’ll be commercially minded with substantial experience in developing and managing complex partnerships and you’ll have experience of working in a similar role in the education, charity or business sectors.  You’ll have broad and up-to-date knowledge of current trends and issues within the world of science, technology, engineering and maths.  You’ll be a team player with the ability to work independently and have highly developed presentation, interpersonal, communication and organisational skills, as well as proven expertise of effectively managing partnerships and relationships.

The role is a fixed term, full time position.  Salary is paid monthly, 31 days holiday per annum, 5% employer’s pension contribution (after qualifying period).

If you are interested, please send your CV with a covering letter to

This vacancy will close as soon as sufficient applications have been received, therefore you should submit your application as soon as possible.




Opportunities in Catering – Recruiting Now!

Levy Restaurants, part of the Compass Group and in partnership with Twycross Zoo, offers a wide range of food and beverage options to our visitors.  Since joining the team at Twycross in January 2017, Levy’s have undertaken redevelopment works across the site including refurbishment of the main restaurant area (The View) and introduction of the Vine Cafe which also offers Costa Coffee (proud to serve).

If you’re interesting in Catering, have a passion for great customer service and would like to help contribute towards our zoo’s conservation aims, please contact for more details on current vacancies.



 Information for potential zookeepers

Zookeeping is a highly competitive career and positions in animal collections such as Twycross Zoo are highly sought after.  Applicants for any of our animal keeping vacancies would need to have a relevant, animal-related qualification such as National Certificate/Diploma in Animal Care or Animal Management or a degree in a subject such as Animal Behaviour, Animal Science or Zoology.

For trainee keepers, practical, hands-on experience is very important, so get as much animal-based experience as possible, preferably with zoo animals.  For higher grades, you will need to have several years’ relevant experience in order to be considered.

The British & Irish Association of Zoos and Aquariums (BIAZA) website has further information on careers in zoos.

Important information for all applicants

  • If applying for a current vacancy, please state clearly which role you are applying for in the subject line of your email application.
  • Unfortunately we do not keep candidate details or CVs on file and therefore cannot accept speculative applications.


Opening Times: 10am - 6pm