Vacancies

Twycross Zoo is at a very exciting stage of development with the first phase of a 20 year masterplan already underway.  The plan will see the zoo developing new habitats for a refreshed animal collection with the opening of Gibbon Forest in 2016.

 

PERMANENT ROLES

 

 

Human Resources Assistant

We are looking to recruit a Human Resources Assistant to support the day to day work of a busy HR team in an organisation employing circa 110 permanent staff and a temporary workforce which peaks at circa 80 during the summer season.

The main duties are as follows:

  • maintaining employee files both manual and electronic form; recording training records, absence events, staff correspondence and employment terms
  • recruitment: placing adverts, co-ordinating applications, short-listing for some roles, arranging interviews and assessment centres, carrying out first day inductions, generating contracts of employment, obtaining references
  • producing statistical information: compiling reports, headcount, turnover etc.
  • administering and co-ordinating work experience placements
  • providing a friendly, efficient and confidential first point of contact for manager and employee queries

 

The successful candidate will have a strong HR administration background with excellent organisational skills and a high level of accuracy and confidentiality.  Ideally, you will have experience in a similar role.  Qualified or part-qualified in HR either CIPD or equivalent is desirable.

You must be able to prioritise with confidence and communicate effectively at all levels within the organisation, and be confident in the use of software ie. Word, Excel, Powerpoint plus experience of using HR specific software.

This is a permanent position working 37.5 hours per week Monday to Friday or 5 days out of 7.

Please apply on-line by sending your CV with a covering letter indicating your salary expectations to:

recruitment@twycrosszoo.org

This vacancy will close as soon as sufficient applications have been received, therefore you should submit your application as soon as possible.

 

Animal Stores Co-ordinator

 

A new role has been created for an Animal Stores Co-ordinator to co-ordinate, monitor, source and order supplies for the animal department which comprises of 4 sections: Great Apes, Primates, Large Mammals and Birds & Pets.   The successful candidate will have strong organisational skills and take a hands-on approach, being confident in handling all types of produce including meat and fish in frozen and fresh forms.

 

Key Responsibilities:

  • Develop the animal stores and goods ordering processes to improve efficiency
  • Ensure stock is controlled, monitored, organised and rotated (general stores, dry feed, fresh and frozen food)
  • Source competitively priced alternatives
  • Receive, unload and organise deliveries and donations
  • Assist in the management of budgets in conjunction with the Curator of Living Collections
  • Collect goods and donations using zoo vehicles as required
  • Assist with stock movement around the site
  • Ensure animal stores, barn, centralised kitchen and yard areas are maintained to a high level of cleanliness and tidiness

 

Key Skills & Requirements:

  • Strong organisational skills in both operational and administrative areas
  • Good communication skills with a calm and approachable manner
  • Good IT skills (word, excel) and basic mathematical competence
  • Experience in stores management desirable
  • Full valid driving licence essential and willingness to undertake training on operation of zoo vehicles
  • Self-motivated and independent with ability to work well within the broader zoo team
  • Physically fit for the required tasks including daily manual handling

 

The role is permanent full-time working 40 hours per week Monday to Friday 0800 to 1700 with 1 hour’s unpaid break and may include occasional weekend working.  Salary is paid monthly and we provide uniform and 31 days holiday per annum (including bank holidays).

 

Please apply on-line by sending your CV with a covering letter to: recruitment@twycrosszoo.org

 

This vacancy will close as soon as sufficient applications have been received, therefore you should submit your application as soon as possible.

 

 

Animal Keeper: Great Apes

 

We currently have a vacancy for an Animal Keeper to work on our Great Apes section. This area manages all four species of great ape: gorilla, chimpanzee, orangutan and bonobo.

 

Key Responsibilities:

  • Basic animal husbandry and regular interaction with the public

 

Key Skills & Requirements:

  • Enthusiastic, motivated and with an interest in zoo animal management and education
  • Committed to continued professional development
  • A good team worker
  • 2 years zoo keeping experience and a relevant animal-related qualification such as ANCMZA or DZMAA

 

The role is permanent full time and includes weekend duties on a rota system. Salary is paid monthly and we provide uniform and 31 days holiday per annum (including bank holidays).

 

Please apply on-line by sending your CV with a covering letter to: recruitment@twycrosszoo.org

 

This vacancy will close as soon as sufficient applications have been received, therefore you should submit your application as soon as possible.

 

 

Animal Keeper: Primates

 

We currently have a vacancy for an Animal Keeper to work on our Primates section. This area manages all our small primate species including callitrichids, cebids, guenons, lemurs and gibbons.

 

Key Responsibilities:

  • Basic animal husbandry and regular interaction with the public

 

Key Skills & Requirements:

  • Enthusiastic, motivated and with an interest in zoo animal management and education
  • Committed to continued professional development
  • A good team worker
  • 2 years zoo keeping experience and a relevant animal-related qualification such as ANCMZA or DZMAA

 

The role is permanent full time and includes weekend duties on a rota system. Salary is paid monthly and we provide uniform and 31 days holiday per annum (including bank holidays).

 

Please apply on-line by sending your CV with a covering letter to: recruitment@twycrosszoo.org

 

This vacancy will close as soon as sufficient applications have been received, therefore you should submit your application as soon as possible.

 

 

 

 

SEASONAL ROLES

 

Guest Services Rangers & Retail Assistants

 

WHAT WE ARE LOOKING FOR

  • Enthusiastic team members to join the Guest Services and Retail departments of our award-winning animal collection
  • Individuals with exceptional customer service and communication skills – these are essential requirements to make sure our customers have a great day out
  • The ability to be a multi-skilled customer service assistant – you will be involved in a number of aspects of the visitor experience, including providing a friendly and professional welcome, ensuring visitors are up to date with the latest zoo information, operating tills, driving sales and working at our Soft Play facility
  • Maintaining high standards of cleanliness across the site is also an essential requirement
  • People who are able to arrange their own transport due to our rural location

 

WHAT WE CAN OFFER YOU

  • Training in all aspects of the job
  • Set in more than 80-acres, with around 500 animals of almost 150 species, Twycross Zoo is a great place to work
  • Rates of pay are £5.25 per hour at ages 16-17, £5.68 at ages 18-20, £6.90 at ages 21-24 and £7.20 at age 25 and above (minimum age is 16 for Health and Safety reasons)
  • You will work on a temporary basis from May, including bank holidays, weekends and school holidays. Contracts are ‘zero hours’ and shifts are allocated by mutual agreement which may require you to work up to 5 days out of 7
  • Staff membership card, giving you free entry to the zoo on your days off and discounts in our retail and food outlets
  • Free allocation of tickets to share with family and friends (depending on the number of hours you work)
  • Free car parking

 

If you would like to be part of our team, we would like to hear from you now.  Please follow our application process by visiting http://www.twycrosszoojobs.co.uk.  Shortlisted applicants will then be contacted and invited to one of our group Assessment Centres.

The closing date for these roles is 9th May 2016.

 

 

Catering

The catering provision at Twycross Zoo is provided in partnership with Centerplate, specialists in venue and event catering.  For details of current vacancies please follow the link and click on Midlands vacancies: http://www.centerplate.co.uk/career-opportunities

 

 

Information for potential zookeepers

Zookeeping is a highly competitive career and positions in animal collections such as Twycross Zoo are highly sought after.  Applicants for any of our animal keeping vacancies would need to have a relevant, animal-related qualification such as National Certificate/Diploma in Animal Care or Animal Management or a degree in a subject such as Animal Behaviour, Animal Science or Zoology.

For trainee keepers, practical, hands-on experience is very important, so get as much animal-based experience as possible, preferably with zoo animals.  For higher grades, you will need to have several years’ relevant experience in order to be considered.

The British & Irish Association of Zoos and Aquariums (BIAZA) website has further information on careers in zoos.

Important information for all applicants

  • If applying for a current vacancy, please state clearly which role you are applying for in the subject line of your email application.
  • Unfortunately we do not keep candidate details or CVs on file and therefore cannot accept speculative applications.