Twycross Zoo - Follow Your Heart

Opening Times: 10am - 5pm

Charity Heart

Twycross Zoo is a registered charity (number 501841) which exists to support conservation, education and research.

Christmas Spectacular!

Our Christmas Spectacular has now ended! We wish you all a very Merry Christmas.

Click Here To Book Standard Visits

Included in your Premium Ticket:

A magical character breakfast or lunch experience in Mrs Claus’ Kitchen with Santa and Mrs Claus

Take part in The Magical Key Tree activity

Watch the Ice Queen & Ice Princess Show

Listen to Santa’s Singing Storytime

Entry to Twycross Zoo to see up to 500 animals

Included in your Standard Ticket:

Entry to Twycross Zoo to see up to 500 animals

Watch the Ice Queen & Ice Princess Show

Listen to Santa’s Singing Storytime

Join us for the most magical time of the year at Twycross Zoo

Christmas Character meal time experience

With premium tickets only, join Mrs Claus as she warmly welcomes you to her Gingerbread Kitchen. Once your settled in your seats, Mrs Claus will serve you a festive feast PLUS don’t miss Santa as he makes his grand appearance to say hello to his special guests! Choose from a delicious breakfast or lunch with all the trimmings at our hour-long, exclusive dining experience. Terms and Conditions apply – scroll down for menu options.

Ice Queen and Princess Show

BRAND NEW for 2021, our Ice Queen is back by popular demand but this year joined by her sister – the Ice Princess! Located in their wooden winter lodge, hear and see them sing and perform a spectacular show! Available at selected times throughout the day with guaranteed snow fall!

Singing Storytime with Santa

Join Santa in the North Pole Plaza for his magical Christmas Singing Storytime!

The Magical Key Tree

With premium tickets only, your little one will be presented with a magical key for our 14ft Christmas tree! Join in with our cheeky elves as they call for each child to come up, place their key upon the tree and make a special Christmas wish.



Terms and Conditions

Twycross Zoo’s Christmas Spectacular has restricted tickets available and is only bookable online by choosing a timeslot. The timeslot you select is for your meal time and not the time you can enter the zoo. Breakfast Bookings can enter the zoo straight after their meal. Lunch Bookings can enter the zoo from 10:15am. Tickets are valid for the date and time booked only.   Tickets to Twycross Zoo’s Christmas Spectacular are non-refundable and non-transferable. Twycross Zoo reserves the right to change the offerings and the menu at their discretion.

Twycross Zoo reserves the right to cancel the Christmas Spectacular with less than 24 hours’ notice to ensure we are following the most up to date government guidelines. In the event of cancellation, Twycross Zoo will aim to change the date of the event to the next appropriate available date. If for reasons beyond our control, the date of the event cannot be moved, or an alternative offering provided, Twycross Zoo will ensure you receive a full refund for your Christmas Spectacular booking. Please allow up to 30 days for your refund to be processed.

Tickets to Twycross Zoo’s Christmas Spectacular are non-transferable, however in light of covid-19 we have made some changes to this –

If you need to move your booking due to one of the below reasons, please contact a member of our Guest Services Team on or 01827 880 250 to discuss this further:

– You have tested positive for Covid-19 or are awaiting test results
– You are experiencing symptoms of Covid-19 including but not limited to a high temperature, continuous cough and/or loss of taste and smell
– A member of your household has tested positive for Covid-19 or is displaying symptoms

Please be aware that you may be asked to provide evidence of the above.

Face coverings must be worn to enter the Himalaya visitor centre and all retail areas (unless exempt). We also encourage visitors to please wear face coverings in all other indoor areas around Twycross Zoo.