Twycross Zoo - Follow Your Heart

Opening Times: 10am - 5pm

Don’t miss the most magical Christmas event of 2020!

Enjoy a winter wonderland at Twycross Zoo’s Christmas Spectacular!

5th, 6th, 12th, 13th, 19th, 20th, 21st, 22nd, 23rd & 24th December 2020

WHAT'S INCLUDED IN YOUR CHRISTMAS SPECTACULAR TICKET?

Mrs Claus warmly welcomes your family to celebrate Christmas at Twycross Zoo. Meet her in her Gingerbread Kitchen where she'll serve you your take-away Breakfast, Lunch or Afternoon Tea. There will be lots of chances to meet Mrs Claus throughout the day as she'll be wandering the zoo and joining Santa for Storytime.

Discover our Ice Queen at her frozen Ice Castle in North Pole Plaza. Watch as she casts icy spells and join in with Christmasy sings songs!

Meet our troupe of cheeky Elves who are always up to mischief! Join Santa for story time, meet and greets and photo opportunities but be sure to wrap up warm as you never know when snow may fall!

NOW OUTDOORS - Our mischievous Elves are busy in their workshop getting the last presents ready for Christmas Eve, however they've forgotten the reindeers and need your help to make their magical food so they can fly!

PLUS TWYCROSS ZOO ENTRY IS INCLUDED WITH YOUR TICKET TOO!

MRS CLAUS’ KITCHEN MENU!

Choose from a Breakfast, Lunch or Dinner experience when booking:

DOWNLOAD BREAKFAST MENU

DOWNLOAD LUNCH MENU

DOWNLOAD AFTERNOON TEA MENU

Terms and Conditions

Twycross Zoo’s Christmas Spectacular has restricted tickets available and is only bookable online by choosing a timeslot. The timeslot you select is for your meal time and not the time you can enter the zoo. Breakfast Bookings can enter the zoo straight after their meal. Lunch Bookings can enter the zoo from 10:15am and Afternoon Tea Bookings can enter the zoo from 10:45am. Tickets are valid for the date and time booked only.  Our new Christmas Spectacular event has been specifically designed to give you the ultimate festive experience whilst following government guidelines. Please adhere to all covid-19 safety rules when visiting Twycross Zoo. In light of the current situation around Covid-19, Twycross Zoo reserves the right to remove or change any activities relating to Twycross Zoo’s Christmas Spectacular to ensure we are following ever-changing government guidelines. Twycross Zoo reserve the right to cancel the Christmas Spectacular Event with less than 24 hours’ notice to ensure we are following the most up to date government guidelines. In the event of cancellations, Twycross Zoo will aim to change the date of your visit if capacity permits. However if there is no future capacity available, rest assured Twycross Zoo will ensure you receive a full refund for your booking. Please allow up to 30 days for your refund to be processed. Tickets to Twycross Zoo’s Christmas Spectacular are non-transferable and non-refundable.

If you need to cancel/move your booking due to one of the below reasons, please contact a member of our Guest Services Team on information@twycrosszoo.org or 01827 880 250 to discuss this further:

1. You have tested positive for Covid-19 or are awaiting test results

2. You are experiencing symptoms of Covid-19 including but not limited to a high temperature, continuous cough and/or loss of taste and smell

3. A member of your household has tested positive for Covid-19 or is displaying symptoms

4. You reside in an area affected by a local lockdown

Please be aware that you may be asked to provide evidence of the above.

If you have booked tickets to our Christmas Spectacular as a social bubble of up to 6 people and one or more members of the bubble have been affected by the above reasons, please contact our Guest Services team to make arrangements to the tickets relating to those persons. If you have not been in contact with those persons in the last 14 days you are still welcome to visit Twycross Zoo. If you have been in contact with those persons, please contact our Guest Services Team. If you have booked tickets for more than 6 people before Monday 14th September 2020 please contact our Guest Services Team to make the relevant changes to your booking. If you arrive at Twycross Zoo as a group larger than 6, please be aware that members of your party will be asked to leave and/or your entire party will not be permitted entry and will be asked to leave the site and no refund will be given. Normal terms and conditions still apply.