Twycross Zoo - Follow Your Heart

Opening Times: 10am - 6pm

Animal Experiences

In line with government guidance around Covid-19, we have temporarily closed bookings for animal encounters and experiences until further notice

  • If you have a Lemur, Penguin, Meerkat, Giraffe or Flamingo experience booked, these will be going ahead. If you have booked any other animal experience, these will be rescheduled. 

Click here to read our latest updates and Safety Measures

Make your day even more memorable with an animal experience!

An animal experience is the perfect way to get up close and personal with some of your favourite animals, plus a chance to pick the brains of our knowledgeable keepers.

Not only will you have a wonderful time and memories to take home forever, but you will also be contributing to the zoo’s conservation work helping to save animals from extinction.

Whether you’re looking for a unique gift or a treat for yourself, our animal experiences are a truly special experience…

NEW FOR 2020: Great Ape Tour

Twycross Zoo is the only UK zoo with all four great apes!

Meet our passionate, renowned Ape keepers, enjoy a guided tour to four species of the great Apes and learn about training and enrichment and what it’s like to manage apes in a modern day zoo. At the end of the experience, witness a scatter feed or impressive ape enrichment in this totally unique experience. Following by Afternoon Tea in The View Restaurant at 3.30pm.

Prices

£300 (up to 2 people – over 18s only)

£450 (up to 4 people – over 18s only)

Please note: Experiences will no longer be available to book from Monday 23rd March 2020 until further notice.

Terms & Conditions

  • Must be over the age of 18
  • Maximum of 4 people on the Tour
  • The experience itinerary, content, duration and availability are subject to change without notice
  • Please arrive on time, we recommend arriving 30 minutes before the tour
  • Your ticket will be forfeit if you turn up to the experience late
  • Your booking is non-transferable and non-refundable 
  • The experience will operate in all weather conditions
  • Not suitable for wheelchairs
  • Must be physically fit and be able to go up and down stairs unaided
  • The health and safety of our animals is our number one priority therefore we ask that anyone suffering or showing symptoms of a contagious disease (flu, cold etc) does not take part in the experience. Twycross Zoo reserves the right to refuse entry and we ask that you cancel and rebook for when you are well, subject to availability.

Tiger Encounter - Introductory Price £350 for two people

ALL NEW! Treat your loved one to this thrilling Tiger Encounter.

With less than 400 left in the wild, Sumatran Tigers moved to Twycross Zoo in July 2019 as part of a European breeding programme to conserve the species for future generations. Now, for the first time ever, you can get up close to these awe-inspiring big cats like never before.

Start your experience in our Himalaya Restaurant for a 2 course meal overlooking our Snow Leopards, where you will then be collected by one of our expert keeper team to discover the design process and state-of-the-art features of their new multi-million pound enclosure before heading inside to an area never-before-seen by the public.

Witness a training demonstration where our keepers show the award-winning techniques used to train them then get close to help feed them a tasty meal. Finally, you can head to the Guest Services building to collect your souvenir and certificate so you can remember your encounter for years to come.

Prices

£350 (up to 2 people – over 18s only)

Please note: Experiences will no longer be available to book from Monday 23rd March 2020 until further notice.

Terms & Conditions

  • Minimum age of 18
  • All participants must follow instruction from the keepers.
  • All participants need to wear gloves during the experience and we will provide the gloves
  • Maximum of 2 people per experience, only the 2 individuals will access the enclosure for the encounter, no additional capacity for viewing, (family members etc)
  • Please note that on rare occasions our Tigers might not come in to be fed you will be welcomed to re-book your experience at a later date.
  • The health and safety of our animals is our number one priority therefore we ask that anyone suffering or showing symptoms of a contagious disease (flu, cold etc) does not take part in the experience. Twycross Zoo reserves the right to refuse entry and we ask that you cancel and rebook for when you are well, subject to availability.

Early Bird Big Cats Group Tour

Snow Leopard

Brand New for 2020!

Join a member of our award-winning keeper team as you explore the zoo to see an array of big cats at a time never normally seen by the general public.

See Sumatran Tigers, Amur Leopards and Snow Leopards as you take advantage of exclusive early access to the Zoo and learn about their personalities, feeding habits, the important conservation work of zoo’s and more with their keeper. Allowing you great photo opportunities.

Head back to our Himalaya restaurant and tuck into a delicious English Breakfast before enjoying your day out at our award-winning zoo.

Prices

£55pp

Please note: Experiences will no longer be available to book from Monday 23rd March 2020 until further notice.

Terms & Conditions

  • All under 16 year olds must be accompanied by an adult
  • The experience itinerary, content, duration and availability are subject to change without notice
  • Please arrive on time. We advise guests arrive at least 10 minutes before the experience begins
  • Your ticket will be forfeit if you turn up to the experience late or cancel within 14 days of your experience
  • The experience will operate in all weather conditions
  • Minimum age of 8
  • Maximum of 10 people per tour
  • The tour will take place at 9am until 10am followed by Breakfast at 10:30am.
  • Any food item can be changed and replaced with another suitable food item at our discretion
  • The health and safety of our animals is our number one priority therefore we ask that anyone suffering or showing symptoms of a contagious disease (flu, cold etc) does not take part in the experience. Twycross Zoo reserves the right to refuse entry and we ask that you cancel and rebook for when you are well, subject to availability.

Amur Leopard Encounter - £300 for two people

Feed our Amur Leopards 

New exciting Amur Leopard encounter at Twycross Zoo is now available!

You will have a chance to meet the world’s most critically endangered big cat. During this encounter you will go behind the scenes with their keepers, who know them best, and feed them their favourite meal.

Available for up to 2 people, adults only (over 18). The cost of the encounter is £300 and includes Zoo admission, 30 minute encounter with one of our Amur Leopards including a talk with their keepers and up close feeding, 2 course lunch with mini bottle of Prosecco each or a Elderflower Mocktail overlooking the Snow Leopard enclosure in The View restaurant, choice of Amur Leopard keepsake and certificate of experience.

Zoo opens at 10am so you can arrive any time from then, Lunch is in the restaurant at 1pm, from there the 2 guests will be picked up by the keeper at 2.15pm for their encounter to begin at 2.30pm

Prices

£300 (up to 2 people – over 18s only)

Please note: Experiences will no longer be available to book from Monday 23rd March 2020 until further notice.

Terms & Conditions

  • Minimum age of 18
  • All participants need to wear gloves during the experience and follow instruction from the keepers. We provide the gloves
  • Wheel chair accessible
  • Scarfs and bags will need to be left with another person outside the enclosure
  • Only the 2 individuals will access the one off show enclosure for the encounter, no additional capacity for viewing, (family members, etc)
  • Please note that on rare occasions our Amur leopards might not come in to be fed. In the event this happens you will be welcomed to re-book your experience at a later date.
  • The health and safety of our animals is our number one priority therefore we ask that anyone suffering or showing symptoms of a contagious disease (flu, cold etc) does not take part in the experience. Twycross Zoo reserves the right to refuse entry and we ask that you cancel and rebook for when you are well, subject to availability.

Snow Leopard Encounter - £300 for two people

Snow Leopard Banner

Feed our Snow Leopards

Available for up to 2 people, adults only (over 18). The cost of the encounter is £300 and includes Zoo admission, 30 minute encounter with two Snow Leopards including a talk with their keepers and up close feeding, 2 course lunch with mini bottle of Prosecco each or a Elderflower Mocktail overlooking the Snow Leopard enclosure in The View restaurant, choice of Snow Leopard keepsake and certificate of experience.

Prices

£300 (up to 2 people – over 18s only)

Please note: Experiences will no longer be available to book from Monday 23rd March 2020 until further notice.

Terms & Conditions

  • Minimum age of 18
  • This experience is suitable for wheelchair users.
  • All participants need to wear gloves during the experience and follow instruction from the keepers. We provide the gloves
  • Scarfs and bags will need to be left with another person outside the enclosure
  • Only the 2 individuals will access the one off show enclosure for the encounter, no additional capacity for viewing, (family members, etc)
  • Please note that on rare occasions our Snow Leopards might not come in to be fed. In the event this happens you will be welcomed to re-book your experience at a later date.
  • Zoo opens at 10am so you can arrive any time from then, Lunch is in the restaurant at 1pm, from there the 2 guests will be picked up by the keeper at 2.15pm for their encounter to begin at 2.30pm
  • The health and safety of our animals is our number one priority therefore we ask that anyone suffering or showing symptoms of a contagious disease (flu, cold etc) does not take part in the experience. Twycross Zoo reserves the right to refuse entry and we ask that you cancel and rebook for when you are well, subject to availability.

Flamingo and Pelican Experience - £35 for two people

Chilean flamingo banner

Love flamingos and pelicans? Don’t miss our BRAND NEW experience!

Prices

£35 (up to 2 people)

Please note; Zoo admission is not included and must be purchased additionally. Discounted entry is available – call us on 01827 883140 for more information.

Please note: Experiences will no longer be available to book from Monday 23rd March 2020 until further notice.

Terms & Conditions

  • Minimum age of 7 years
  • Children must be accompanied by an adult watching
  • This experience is suitable for wheelchair users
  • The experience takes place at Flamingos and Pelicans at 12pm
  • All participants need to wear gloves during the experience and follow instruction from the keepers.
  • Participants must wear sturdy, closed toe shoes.
  • Experience lasts approx 15 minutes and does not include zoo admission
  • The health and safety of our animals is our number one priority therefore we ask that anyone suffering or showing symptoms of a contagious disease (flu, cold etc) does not take part in the experience. Twycross Zoo reserves the right to refuse entry and we ask that you cancel and rebook for when you are well, subject to availability.

Lemur Experience - Prices from £70

Ring-tailed lemur banner

Love lemurs? Then this is the perfect experience for you!

Now available ALL YEAR round, your experience starts at 10.30am with a special breakfast call for our troop of lemurs.

Watch them at touching distance scamper out of their indoor habitat where you can serve their meal of veggies on their very own breakfast tables!

Watch their charismatic personalities unfold and discover just why they are a favourite animal here at the Zoo. This is also the perfect time to ask our expert keepers your need-to-know questions!

At the end of the experience you will be awarded with a certificate and a special little something to remember your day.

2020 Prices

£75 (up to 4 people) – Weekdays during term time
£80 (up to 4 people) – Weekends and school holidays

Please note; Zoo admission is not included and must be purchased additionally. Discounted entry is available – call us on 01827 883140 for more information.

Please note: Experiences will no longer be available to book from Monday 23rd March 2020 until further notice.

Terms & Conditions

  • Minimum age of 3*
  • Each child under 16 must be accompanied by one adult.
  • Wheelchair access is restricted, this is dependent on the time of year; please speak with a member of the team for more details.
  • All participants need to wear gloves during the experience and follow instruction from the keepers.
  • Participants must wear sturdy, closed toe shoes and long trousers/jeans.
  • The experience takes place inside Lemur Walk-Through at 10.30am.
  • Not all lemurs will be involved in the experience.
  • Please note that on rare occasions our lemurs might be enjoying their beds a little too much and may not attend breakfast. In the event this happens you will be welcomed to re-book your experience at a later date (zoo admission will need to be re-purchased for a second date but the second lemur experience will be complimentary)
  • The health and safety of our animals is our number one priority therefore we ask that anyone suffering or showing symptoms of a contagious disease (flu, cold etc) does not take part in the experience. Twycross Zoo reserves the right to refuse entry and we ask that you cancel and rebook for when you are well, subject to availability.

Penguin Experience - Prices from £70

Penguins are one of our most popular animals and these fascinating birds all have their own individual and unique characters.

On this experience you will be able to encounter some really special up close moments, feed them fish and quiz our keepers about these amazing aquatic birds.

This is an unusual, once in a lifetime feeding experience not to be missed!

2020 Prices

£75 (up to 4 people) – Weekdays during term time
£80 (up to 4 people) – Weekends and school holidays

Please note; Zoo admission is not included and must be purchased additionally. Discounted entry is available – call us on 01827 883140 for more information.

Please note: Experiences will no longer be available to book from Monday 23rd March 2020 until further notice.

Terms & Conditions

  • Minimum age of 6*
  • Each child under 16 must be accompanied by one adult.
  • This experience is suitable for wheelchair users.
  • The experience takes place at Penguins at 12.30pm/3.30pm.
  • All participants need to wear gloves during the experience and follow instruction from the keepers.
  • Participants must wear sturdy, closed toe shoes.
  • The experience normally takes place during the public penguin parade.
  • Not all penguins will be involved in the experience.
  • The health and safety of our animals is our number one priority therefore we ask that anyone suffering or showing symptoms of a contagious disease (flu, cold etc) does not take part in the experience. Twycross Zoo reserves the right to refuse entry and we ask that you cancel and rebook for when you are well, subject to availability.

Meerkats - Prices from £70

Meerkat banner

An unusual feeding experience not to be missed where you will meet our cheeky and charismatic meerkats!

Are you a dipper or a shaker?

Will you dip your hand into the bag of live crickets and the pot of live mealworms, in order to feed the meerkats?

Or will you shake the live food out of the bag for these fascinating and curious animals?

2020 Prices

£75 (up to 4 people) – Weekdays during term time
£80 (up to 4 people) – Weekends and school holidays

Please note; Zoo admission is not included and must be purchased additionally. Discounted entry is available – call us on 01827 883140 for more information.

Please note: Experiences will no longer be available to book from Monday 23rd March 2020 until further notice.

T&Cs

  • Minimum age of 6*
  • Each child under 16 must be accompanied by one adult.
  • All participants need to wear gloves during the experience and follow instructions from the keeper.
  • Participants must wear sturdy closed toe shoes and long trousers/jeans.
  • The experience takes place at Meerkats at 12.30pm/3.30pm.
  • Scarves and bags will need to left with another person outside the enclosure.
  • There are restrictions on wheelchair/disabled access. However, this can be explained at booking.
  • The health and safety of our animals is our number one priority therefore we ask that anyone suffering or showing symptoms of a contagious disease (flu, cold etc) does not take part in the experience. Twycross Zoo reserves the right to refuse entry and we ask that you cancel and rebook for when you are well, subject to availability.

Giraffe Experience – Prices from £95

Giraffe Banner

Go behind the scenes and get closer than you ever imagined with the tallest land animals, making your day at the zoo one to never forget!

This is a very special opportunity to meet and feed our giraffes and ask the keepers any questions you may have.

Available April – October 2020

Price

£95 (up to 5 people)

Please note; Zoo admission is not included and must be purchased additionally. Discounted entry is available – call us on 01827 883140 for more information.

Please note: Experiences will no longer be available to book from Monday 23rd March 2020 until further notice.

T&Cs

  • Price is for up to 5 people.
  • Minimum age of 3*
  • Each child under 16 must be accompanied by one adult.
  • This experience is suitable for wheelchair users.
  • The experience takes place at Giraffe Savannah at 12pm.
  • All participants need to wear gloves during the experience and follow instruction.
  • There are restrictions on wheelchair/disabled access. However, this can be explained at booking.
  • The health and safety of our animals is our number one priority therefore we ask that anyone suffering or showing symptoms of a contagious disease (flu, cold etc) does not take part in the experience. Twycross Zoo reserves the right to refuse entry and we ask that you cancel and rebook for when you are well, subject to availability.

*Please note: we can’t guarantee an animal will want to feed. Just like humans they sometimes just aren’t hungry… but this is rare! In extreme circumstances we may have to cancel a feed.
Children under the minimum age requirement for each experience can be held in the arms of their parent/guardian. The parent/guardian must listen to the zoo keepers for their, the keeper’s and the animal’s safety. If this is not adhered to, they will not be able to continue with the experience and no refund or alternative experience will be provided.

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