How do I book return visits for my Annual Ticket?

When you purchase a Annual Ticket with free return visits for 12 months, you need to 'activate' your ticket after your first visit to make this an Annual Ticket and be able to book your future visits. 

If you don't have an account and you checked out as a guest, you can set one up for the first time by clicking here. Once you've got an account you'll be able to follow the steps in your online account under 'Passes' and do things such as taking a picture of yourself to activate your pass.

If you have an account but need to login to activate your pass, click here.

Once your passes are activated, you can then click 'Book Now' when you're logged in to reserve your next visit. Making sure you click 'Book Pass Holder' on each of the pass holders you'd like to book onto your next zoo day. 

If you'll be visiting with someone who doesn't yet have a pass, you can 'Add' additional tickets to the same order to make this smooth at check out. 

Related FAQs

We're so pleased you've purchased our Annual Ticket with 12 months free returns!

Once you've completed your booking online you will be sent your e-tickets. Please keep this email safe as this is your proof of purchase you'll need to show when you enter our zoo. Tickets can also be saved into your chosen digital wallet for ease. 

Once you've visited our zoo for the first time, you can start looking forward to many more visits for endless adventure by using your quick and easy online account to activate these tickets to become an 'Annual Ticket' and then book your return trips to our zoo. 

To learn more about how you can book your return visits to Twycross Zoo, follow steps by clicking here.

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Yes, you must pre-book all visits at least the day before using our online booking tool. Log into your account and click on the 'Book Now' button to add all of your Annual Passes to a booking, select your chosen day, add on any additional things such as Soft Play entry and then go through to check out where all of your Annual Pass ticket bookings will be free of charge.

Please click here if you have not activated your Annual Tickets yet for further support.

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