Updates to your Twycross Zoo experience!

6th Feb 2025

At Twycross Zoo, we're always looking for ways to enhance your experience while continually facing the need to improve and maintain our charity zoo.

This year, we're excited to have a line-up of incredible events, experiences and a BRAND-NEW animal habitat opening in Spring 🦎👀

Ahead of that and following your feedback, we're introducing new and improved ticket options that offer more flexibility, greater perks and better value for you and your family.

The changes we're making will also help us invest in vital improvements across the zoo - ensuring that every visit is even better and more memorable, whilst continuing to support wildlife conservation efforts around the world.

What's Changing?

More choices, more perks, same amazing value...

We know that every visitor is different, which is why we've refreshed our ticket options to give you more choice and flexibility in how you visit.

General Admission -

From £26.95 per adult & £19.75 per child when you book online in advance.

We’re freezing our 2024 prices for 2025!!! Don’t worry, our amazing value general admission ticket will stay the same. Pay the price of a day and automatically receive an Annual Pass which grants you 12-months free entry to our 100-acre zoo. It’s perfect for regular visitors who love exploring the zoo once, or all year round!

GET YOUR GENERAL ADMISSION TICKET

NEW Annual Pass Plus -

From £42.25 per adult & £31.45 per child when you book online in advance

Ideal for families and frequent visitors who want a little bit more. Upgrade to our new Annual Pass Plus to unlock exciting benefits, including...

  • FREE parking for up to 5 visits per adult (Saving £3 each time!)
  • Same day reservations for spontaneous adventures
  • FREE access to Zoo Crew Champions for all kids (worth £19.99 each)
  • 50% discount on soft play
  • 10% off food, drinks & gift shops

GET YOUR ANNUAL PASS PLUS NOW

NEW & IMPROVED Conservation Membership -

£190 per adult

For the passionate conservationists who want VIP access to our zoo! Go all-in with a Conservation Membership to receive...

  • FREE parking on every visit
  • Members-only early bird tour with a zoo expert
  • FREE kids' entry on every visit or £50 zoo voucher to spend how you like
  • Access to our partner zoos around the UK
  • FREE ticket to our brand-new Winter experience (Announcing soon!)
  • Discounts across our site, and so much more!

COMING SOON

Important Update

Changes to our car park...

Over the next two years, as a charity, we need to spend £1.5 - 2million on essential infrastructure improvements to our car parks. This work is vital and unavoidable to ensure we maintain a safe, enjoyable experience for our visitors.

Therefore, from 15 February 2025, we will be introducing a small charge of £3 per vehicle in our car parks. This is a decision we have not taken lightly, but we truly hope you understand. Please note: Existing Annual Ticket holders will not be required to pay for parking costs until 5 April 2025, but will be required to reserve these spaces for free, ahead of their visit, when they pre-book online, to avoid charge.

Want to save on parking? Upgrade to our Annual Pass Plus to enjoy free parking*! 

GET YOURS NOW

Your Questions Answered

We understand that you might have some questions about these changes - so here's everything you need to know.

Ticketing Changes

We want to give more flexibility to our visitors, as well as introducing new perks and rewarding the loyalty of our members. 

Our ticketing changes will launch next week, and begin from 15 February 2025. 

No, there is no increase or change to the price of standard entry to Twycross Zoo. Tickets start at £26.95 per adult, when purchased in advance online. 

Yes, everyone who buys a day ticket to Twycross Zoo can benefit from automatically becoming an Annual Pass holder, gaining 12-months free access to the zoo. 

If you’re an existing Annual Pass holder, you will receive an email when our tickets launch with your upgrade options and instructions. 

Car Parking

These changes to our car parks will start from Saturday 15 February 2025 for new ticket holders.

Existing Annual Ticket holders will not be required to pay parking costs until 5 April 2025, but will be required to reserve these free spaces when pre-booking their visit online.

Over the next 2 years, as a charity, we need to spend £1.5 – 2 million on essential infrastructure improvements to our car parks. This work is vital and unavoidable to ensure we maintain a safe, enjoyable experience for our visitors.

Thank you for your understanding, we look forward to you seeing the improvements on your future visits.

Car parking will be a flat rate of £3 per vehicle.

Yes, there is no change in parking costs on any day.

No, parking is £3 per vehicle, this will not increase during school holidays, weekends, or any other seasonal peaks.

Payment should be made in advance, when booking your first visit or a repeat visit on our website. If you have any issues this can be paid for on-site but please try to book in advance to reduce queues at our pay points.

This is a daily charge. Car park charges will not adjust to time spent at the zoo.

No, there is a 30-minute grace period for dropping-off and picking-up at the zoo.

Yes, all visitors using the zoo facilities must pay the £3 car parking charge.

Existing Annual Ticket holders will not be required to pay parking costs until 5 April 2025, but will be required to reserve these free spaces when pre-booking their visit online. This will appear as part your pre-booking journey

Yes, car parking is £3 per vehicle, for all vehicle types.

No, our Twycross Zoo members do not pay for parking as this is one of their membership perks.

Yes, you can pay for parking in-advance of your visit on the Twycross Zoo website. We recommend this for all visitors.

Not immediately. We will be granting free parking for existing Annual Ticket holders until 5 April 2025.

From 5 April 2025 onwards Annual Ticket holders will need to pay unless they upgrade to become an Annual Pass Plus holder or Conservation Member.

No, our car park will be operated using ANPR (Automatic Number Plate Recognition) there is no barrier, and no need to display a ticket in your vehicle.

If you do not pay for parking whilst at Twycross Zoo, you will automatically receive an enforcement penalty notice. Payment is required in advance of your visit or before leaving the zoo.

Yes, your vehicle can leave and re-enter the Twycross Zoo car park on the same day without being charged more than once.

You can pay in-advance of your visit on our website, or at one of the pay stations before leaving the zoo.

Yes, all vehicles must pay the £3 parking charge.

No, there is no discount for accessible parking, all vehicles cost £3.

Our car park will operate using an ANPR system that will recognise your registration plate entering and exiting the zoo.

If you don’t pay for your parking, you will receive an enforcement penalty charge of £40.

Yes, if you don’t pay for parking, you will receive a £40 enforcement penalty. If this is paid within 14 days, the penalty will reduce to £20.

General Admission

No, the features and benefits of your Annual Pass do not change. The only difference for existing Annual Pass holders is that we are now charging for parking at Twycross Zoo. You will receive free parking until 5 April 2025, which will need to be booked in advance online 

For the best renewal price available, please login to your account on our website. 

Yes, Annual Passes are valid during peak-times and school holidays, as long as they have a valid reservation. There may be select dates that Annual Pass holders do not have access to reserve, for example if the zoo is closed for a training day. 

Yes, you can visit as often as you like with an Annual Pass, as long as you have a valid reservation. There may be select dates that Annual Pass holders do not have access to reserve, for example if the zoo is closed for a training day. 

Annual Pass Plus

If you’re an existing Annual Pass holder, you will receive an email when our tickets launch with your upgrade options and instructions. 

Yes, but Annual Pass Plus ticker holders can take advantage of same-day reservations. 

Conservation Membership

The exclusive members-only early bird tour will give our Conservation Members exclusive access to the zoo, guided by one of our wonderful zoo experts. Learn more about our amazing animals and the inner workings of our charity zoo.  

Our current partners zoos are – Chester Zoo, Marwell Zoo, Bristol Zoo Project, Newquay Zoo, Paignton Zoo, Colchester Zoo, Belfast Zoo, Dublin Zoo, Edinburgh Zoo, Highlands Wildlife Park* 

*Restrictions apply. Correct as of January 2025. 

No, Conservation Members don’t need to reserve their visit in advance and can simply show up to the zoo. 

No, Conservation Members don’t need to pay for parking on any of their zoo visits. 

No, there will be no changes to your existing membership, in fact you will instantly benefit from increased discounts and free parking until the end of your current membership. 

Still have questions? Get in touch with our friendly team.

Find the perfect ticket for you & join us in creating a better future for wildlife!

Whether you visit once a year, every weekend, or every-single-day, there's a ticket that's just right for you. Every visit helps to support our charity, protect endangered species, and inspire future generations. Choose your perfect ticket and be part of the journey.

 

*Terms and conditions, restrictions and exclusions apply. Click here to learn more.