⚠️ VISITOR UPDATE - 11 January 2026 – DAYTIME ZOO CLOSED ⚠️

With the continued cold temperatures, despite our teams best efforts to prepare the zoo to open this morning, the icy conditions on the ground mean we will not be able to open the zoo to you all this morning, to ensure the safety of you and our teams ❄️

☕️ Our indoor Himalaya visitor centre, including Soft Play, Costa Coffee and The View restaurant will open as normal for visitors to enjoy

🌟 As temperatures are looking to warm through the day, we plan to reopen this evening for Lanterns of the Wild. Our team are working hard getting ready to welcome you all, but we will update you all should this change

🚗 Please only travel this evening, if it is safe to do so from your home. If you're unable to visit, we are happy to reschedule your tickets on another available date at no additional cost. Please check your emails over the next couple of hours for full instructions of how to do this.

Annual Ticket holders: Reschedule daytime visits by logging into our website and booking a repeat visit.