Please note the zoo will be closed on Thursday 20th November

♿ Carer and Mobility Hire

Can I bring a carer?

Guests who require an essential companion are entitled to one free carer ticket, with valid evidence such as the Nimbus Card +1 symbol.

Can I hire a Mobility Scooter?

A small number of mobility scooters are available to hire—please book in advance. We also offer wheelchairs for hire.

Related FAQs

Reduced Capacity –
to create a calmer, less crowded trail experience

Gentler Lights & Sound –
lowered music and static lights throughout the route

Sensory Map – download your guide to help you plan your visit

Calm Spaces – dedicated quiet zones to pause, reset and take a break

Support Staff –
our team will be on hand to assist throughout the evening

Carer Tickets -
Essential carers can enter free of charge with a paying guest (proof of carer status may be requested)

Creating inclusive experiences is central to who we are.

Lanterns of the Wild isn’t just about stunning lights – it’s about connecting everyone with nature in a meaningful and accessible way.

Opening times opening times summary
Day	Hours
Today:	10am - 4pm
Tomorrow:	Closed