⚠️ VISITOR UPDATE - 10 January 2026 – ZOO CLOSED ⚠️

Despite our best efforts to clear the snow and get the zoo ready to open this morning, the icy conditions on the ground mean we will not be able to open our gates to you all today, to ensure the safety of you and our teams ❄️

As the weather forecast is not set to change, and with more freezing temperatures later in the day, this closure will also includes tonight's Lanterns of the Wild experience. We know that this decision will be disappointing, but hope you can understand our need to keep all of you, and our teams safe; whilst also giving you as much notice as possible.

If you have booked tickets to Lanterns of the Wild, we're sorry we won't see you tonight, but look forward to welcoming you on another evening. You are able to reschedule to another available date at no additional cost. Please check your emails over the next couple of hours for full instructions of how to do this.  

Annual Ticket holders: Reschedule daytime visits by logging into our website and booking a repeat visit.

Tomorrow (11 January): We currently plan to open the zoo as normal at 11am tomorrow (Sunday 11 January), but should this change, we will provide regular updates here.